Setting the Standard on
Recovery Services

FlexTecs is a technology-enabled recovery audit services and solutions firm that enterprise firms
choose to accelerate cash, mitigate risk, and reduce leakage in the payables process.
FlexTecs team members collaborating during a leadership meeting on recovery audit strategy.

Overcoming the Limitations of Traditional Recovery Audit Programs

Recovery audits have remained largely unchanged for decades, with traditional audit firms delivering the same annual recoveries. Now, companies want to migrate third-party recovery audit programs into continuous internal improvement initiatives, but structural obstacles in the traditional approach block the way. Root cause analysis and error prevention are rarely achieved meaningfully, with companies still experiencing delayed recoveries, persistent errors, and ongoing margin erosion. 

We Decided There Had
To Be a Better Way

FlexTecs Nepal team member participating in a local community engagement event with colleagues and attendees.

FlexTecs was established in 2011 by John Cook — an industry pioneer and founder of PRGX Global. He understood a more innovative model was needed. The result is an organizational approach that sets FlexTecs apart.

Driven by a highly effective staffing structure, flexible technology, and a global audit platform, FlexTecs has raised the bar where established players have been slow to change.

Over a Decade of Delivering Impact

Companies have relied on FlexTecs to strengthen financial oversight in their organizations since 2011. Here's a look at our impact over the years.

Retail recovery audit specialist reviewing printed data charts to highlight impact and performance.
500+
employees serving the world’s largest enterprises
$3T+
in transactions processed yearly
35%
growth rate over the past five years
20+ Years
average experience of our audit team

Our Guiding Principles

Recovery audits are just the start of the payment accuracy journey. Our
mission is to help organizations solve tomorrow’s challenges today with
tailored solutions that address their needs.

Empower
Clients

Icon showing two people connected by a heart, representing client empowerment.
Empower
Clients

We are committed to helping our clients improve, providing the technology platform and staff where needed. We design our audit tools with client empowerment in mind.

Continually Innovate

Icon of a glowing lightbulb above a person’s head symbolizes innovation.
Continually Innovate

We encourage our teams to develop insightful solutions that solve client challenges and deliver unmatched value every day.

Maintain a Strong Culture

Icon of a barbell and clipboard representing strong organizational culture.
Maintain a Strong Culture

We have an experienced team of people who love what they do. We take pride in cultivating a working environment that enables people to do their best work.

Meet the Team Redefining Industry Norms

Tom Cook, Co-CEO, FlexTecs
Tom Cook

Co-CEO

Brad Roos, Co-CEO, FlexTecs
Brad Roos

Co-CEO

Anthony Massanelli, COO, FlexTecs
Anthony Massanelli

COO

John Kidd, CTO, FlexTecs
John Kidd

CTO

Bill Moylan, CFO, FlexTecs
Bill Moylan

CFO

Brad Roos, Co-CEO, FlexTecs
Brad Roos

Co-CEO

Driving Industry Change 

We’ve made it our corporate responsibility to continue the philanthropic initiatives that FlexTecs was founded upon. Through the John M. Cook Opportunity Initiatives (JMC) organization, children throughout Nepal and Thailand are provided resources and tools to power their success from primary education through career development.

Our Nepal Service Center was born in part from the educational work our founder, John Cook, performed in the region for over 30 years. Today, some of those whose education was supported through John’s work have gone on to become leaders within our operations at FlexTecs Nepal.

John Cook engaging with students supported by the JMC initiative in Nepal.
eBook
The Evolution of Recovery Auditing

News
FlexTecs Expands Payment Accuracy Platform With FlexTrap Statement Reconciliation
Blog
Revolutionizing the Recovery Audit Space

Ready to Strengthen Your Financial Oversight?