ABOUT US
We help our clients connect the dots + improve their bottom line through flexible technology solutions.
Every day, we work to make things better - whether that means offering more technology solutions that empower our clients, addressing the shortcomings present in the recovery auditing industry through disruptive innovation, or giving back to our global community.
Our founders believed there was a better way, and then they set out to build it.
Our founders believed there was a better way, and then they set out to build it.
Data-driven, actionable insights to help you find, then follow the money.
FlexTecs was founded by the pioneers of the recovery auditing industry. Our name - an abbreviation of Flexible Technology Solutions - emphasizes our belief that, through flexible technology, we can help our clients overcome their challenges, shift from a reactive to proactive approach, and ultimately, find better ways to do business.
Our Story
Pragmatic Innovation Built on a Flexible Foundation
1970 - 1990
State of recovery auditing - mostly small regional businesses.
1970 - 1990
1990
John Cook starts Profit Recovery Group (PRG) and begins acquiring the smaller recovery auditing firms with the goal of digitizing the profit recovery world.
1996
PRG goes public on NASDAQ, becoming the largest recovery auditing firm in the world.
1996
2002
PRG and Howard Schultz & Associates merge to form PRG-Schultz, which later becomes PRGX.
2005
After years of success in the industry, John retires from PRGX, selling all interest in PRGX.
2005
2011
John Cook returns to the recovery audit space by founding FlexTecs. Having worked in the recovery auditing industry for decades, John’s goal was to reimagine the business model and disrupt the very industry he pioneered.
2011
FlexTecs expands from North America to an International presence.
2011
2014
FlexTecs delivers +84% recoveries vs. traditional firms.
2016
FT Labs, our innovation incubator, is created to develop custom solutions for our clients.
2016
2016 - 2019
Major client acquisitions in US, European, and Asian markets drive continued growth and innovation.
2019
FlexTecs reaches 50+ clients and ~300 employees, FlexTecs drives value across the globe.
2019
2020
After delivering 9 years of successive growth, FlexTecs is redefining the global payment accuracy / recovery audit market, and now serves 55+ retail and commercial clients across NA, UK, Europe, and Asia with over >$3T audited and 3,500 FinTech projects.
We are FlexTecs
The FlexTecs team of 300+ professionals is inspired to deliver outstanding service. Our focus is on transforming the Source-to-Pay audit process by offering our clients a wide range of flexible strategies and technologies that empower them to protect their bottom line.
Together, we continue to build one of the fastest growing and most innovative audit firms in the world.
Together, we continue to build one of the fastest growing and most innovative audit firms in the world.
The Three Pillars of our Success
NOT JUST INNOVATION - PRAGMATIC INNOVATION
We are always asking ourselves, “how can we do better?” From our global auditing process that drives efficiency and agility, to our team of data analysts and auditing experts who have decades of combined experience helping companies improve their bottom line, to the very technology that underpins everything we do - we’re always striving for more and for better.
COME FROM A PLACE OF "YES"
We don’t force our clients to fit the mold of our solutions - we custom build our solutions to fit our clients’ unique needs. Our approach to our work is fundamental to the pillars. Our clients are our partners, and we firmly believe that our success depends on their success.
EMPOWER OUR CLIENTS
We want to make things better in every possible way - that’s why we go beyond defect identification, offering the tools, training, custom technology, and staff support needed to help our clients help themselves.
Our team of heavy hitters work hard every single day to connect the dots and transform the recovery auditing industry for the better.
Executive Team
Bradley Roos
President and CEO
Tom Cook
President and COO
North America
North America
William Moylan
Chief Financial Officer
John Kidd
Chief Technology Officer
Bradley Roos
President and CEO
Tom Cook
President and COO
North America
North America
William Moylan
Chief Financial Officer
John Kidd
Chief Technology Officer
Global Senior Leadership Team
Sudan Chapagain
SVP, Nepal Division
Andy Gill
SVP, International Operations
Aidan Taylor
SVP, Business Development
International
International
Craig Lawrence
SVP, Global Clients
Ash Lidster
Director and Practice Lead, Contract Compliance
Brad Neilson
SVP, Global Operational Excellence & Efficiency
Ajit Shah
Head of Business Development
Partner in Asia-Pacific-Middle East
Partner in Asia-Pacific-Middle East
Andy Vanderveer
SVP, Audit Operations
North America
North America
Our Nepal Team
In support of our in-country resources, we augment with client-focused teams within our service center based in Nepal. The center is a natural evolution, in part born from philanthropic work John Cook had been performing in the region for over 30 years. Today, some of those whose education was supported through John’s work have gone on to become leaders within our operations at FlexTecs Nepal.
JMC Opportunity Initiatives +
JMC Opportunity Initiatives +
Careers at FlexTecs
Operating for clients across the globe we're committed to redefining the payment accuracy / recovery audit industry with extensive opportunity for growth and personal development.